Online payments


What credit cards can be used to make an online payment?

You can use your Mastercard or Visa to make an online payment.

Where do I find my name?

Your name is located in the upper left-hand corner of the SDRO notice.

Where do I find my reference number?

On an Enforcement Order notice, your reference number is located in the lower left-hand corner under Payment Options. For other SDRO notices, it is located on the back page under Payment Options.

What is a CVV?

Your CVV can be located on the back of your credit card. It is a 3 digit code, appearing in the signature panel after your credit card number.

How much can I pay online?

You can pay up to $50,000.00 per transaction.

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When will SDRO receive my payment?

If you make your payment before 6.00pm, in most cases SDRO will receive your payment by the next business day.

What do I do if my web connection drops out while I am making a payment?

If your web connection drops out while you are making a payment you can check your credit card balance to see whether the transaction was completed. Your SDRO payment will be listed on your statement as 'SDRO'.

Alternatively, you can call the SDRO contact centre on the following business day to check whether we have received your payment. Call the contact centre on 1300 655 805 (NSW) or (02) 6354 6200 (for interstate callers).

Can I make futher payments to SDRO?

After completing a payment the receipt information will be displayed. You can make further payments by selecting the 'make another payment' button.

What do I do if I can't process my payment online?

If you can't process your payment online, please use an alternative payment option. Details on other payment options are available on the SDRO website.

I did not print a receipt - can I get one from SDRO?

Receipts are not available once you have exited the payment system. Your credit card statement will list your transaction as a payment to 'SDRO'.